Frequently Asked Questions

  • Reggie Kim is the Founder and CEO of Rk Global Pack.

  • We can provide you with prototypes and samples before you place the order or as a first article. We can provide you a 3-D rendering also if preferred. Depending on the stage and/or complexity of the project there may be a charge for these services.

  • Lead time will vary depending on your product needs such as but not limited to:

    - Type of package
    - Features
    - Customization
    - Quantity

    In addition, market conditions can also play a role in fluctuating lead times which we will advise you during our time working together.

  • Yes! We have several labs we work with directly and know how to help you select others depending on your unique needs.

  • Yes! We can provide turnkey services in three tiers as well as create custom solutions for our clients. Please see our PACKAGES & SERVICES page for details.

  • Yes! We work globally.

  • We do not charge for shipping. You, the client will pay directly for shipping costs - this term is known as FOB.

    ”FOB is a term in international commercial law specifying at what point respective obligations, costs, and risk involved in the delivery of goods shift from the seller to the buyer under the Incoterms standard published by the International Chamber of Commerce.” - Wikipedia

    However, we are happy to assist you door-to-door, even providing affordable freight service and support with importing.

  • Yes, we can help you with all your design needs, from branding your product, packaging and label design, and even 3D/prototype samples mockups.

  • Yes, we can help you meet the requirements and specifications of retailer or club stores.

  • We have manufacturers worldwide, which enables us to streamline even the most complex packaging process while maintaining your budget. We have offices in the USA, Mexico, China, Korea, and Taiwan but work with others as needed as well.

  • Yes! While most of our clients are in these industries, we work almost all industries such as:

    - Medical & Health
    - Bath & Body
    - Food & Beverage
    - Cleaning Products
    - Home goods
    - Electrical
    - Raw ingredients

  • We strive to provide the best service we can with fairness across all points of contact and for all our clients. We will always offer you the best value price we can. If you want to share your current pricing, we’d be happy to evaluate and see where we can support your budget.

  • Unless expressly stated otherwise in a Quotation or Invoice, the Purchase Price does not include charges for taxes, customs and import-export fees, duties, and tariffs. These are additional costs that will need to be evaluated by you. We can discuss this during the process.

  • SELLER MAKES NO WARRANTY THAT THE GOODS DESCRIBED HEREIN ARE FIT FOR ANY PARTICULAR PURPOSE. All warranties expressed or implied, including any warranty of merchantability and fitness for a particular use, are expressly disclaimed. All goods are shipped F.O.B our plant. You should always test your product in the container you've selected prior to use.